Comments on: A Note on Shipping

By: GH

GH — Fri, 25 Sep 2009 04:23:14 +0000

Not to mention the fees imposed by ecommerce websites!

By: Chuck

Chuck — Thu, 30 Jul 2009 00:28:21 +0000

Had the same sort of B.S. with ups, I ordered stuff from California, total cost for two camera batteries was $17, by the time I was held ransom by UPS, and shipping my bill was $51. and change. Another instance was that I paid for premium shipping, guaranteed for 8 days max. or less, I tracked the order, it went from CA to Washington state in one day, then took the other seven days getting to me in Powell River, it went back and forth across the border, I think three times, before coming to Vancouver, then to Nanaimo, then over here. I think this gets you straight to Steven Harper PM@MP.ca

By: Ted

Ted — Sat, 20 Jun 2009 00:40:56 +0000

Yes, it’s disgusting. They tried to charge me $50 on an $80 order from Jameco in the US. I will *never* do business with UPS in any form ever again, not even on the sending side.

My MLA, unfortunately, is not part of the current government, and while he sympathizes, there’s not a lot he can do. For anyone reading this, if you live in a Conservative riding, contact your MP and demand that the government end this stupidity. Transparency in shipping fees isn’t government interference – it’s as pro-market as any government regulation can be.

By: Kelley

Kelley — Fri, 19 Jun 2009 18:02:54 +0000

Wow, I had the same thing happen to me. Shipped a package from Houston to Toronto and they wanted to charge the recipient $28 just so he could actually get the package. He refused, of course, and we both spent the equivalent of a week dealing with UPS and challenging them on it. Eventually, two weeks AFTER he should have received it, they finally let him have it. Ridiculous.

By: US Citizen

US Citizen — Sat, 21 Mar 2009 10:40:13 +0000

There is sychronistic for me. In the last week, UPS has been screwing up on delivering a package to me in the US.
1. I realise I have not received package, look at my email and have the tracking information. I call UPS. The driver said “no apartment number listed / can not deliver.” My address is a house. There are no apartments for a 1/2 mile.
2. The UPS telephone person tells me the driver went to the wrong address. I ask, “is signature required for delivery?” Answer, “no.” I instruct to leave package on back porch. House sits off the road, is very private.
3. I come home from work and find a UPS delivery notice on the door of my back porch instructing me that signature is required, will re-attempt delivery.
4. I telephone UPS and this time they tell me they are sending a message to the local terminal to redeliver this evening and that, emphasis, I will receive a telephone call from local within an hour.
5. Result: no telephone call and no re-delivery.
6. I guess I will print a notice for my back porch that says, “Dear UPS driver, will you please deliver my package as there is no signature required? Put it right here on this porch. Thank you.”

Therefore, I resonate your view of this company though for me, I will command to no longer use their service based on sheer incompetence and lack of integrity with communication. I wonder if they are going through some type of management rot, and in your case, evidence of UPS management greed and the way they have done this to you is completely sophmoric and you are right to nail them. Also, your Canadian government immediately needs to address making a law to protect you from such caprice. In whatever case, this company is lame and unfortunately despite their innovations and years of good service, the current condition on their delivery of services is disorganized and not delivering expected level of service. Thank goodness, unlike other monopolistic situations, there are other service providers that I will specify: postal service and Fed-Ex.

Thank you for your post and what can be done is to continue to communicate this situation to netroots internet users and to specify delivery service providers other than UPS.

US Citizen

By: Alina

Alina — Fri, 24 Oct 2008 17:29:37 +0000

Geoff,
I didn’t know about this issue because I don’t shop online much, but I will definitelyuse USPS when I order Sadie’s Halloween costume. Thanks!